As you are aware, the Government has introduced unprecedented restrictions on our working life, and we have all been now ordered to stay at home. We are complying with this advice within both our Bristol and London offices, but want to assure you we have the resources to continue to provide our services and to support all our clients, as well as staff, during this challenging period.
We have put into place secure homeworking for all staff that ensures we have the software and communications systems in place to provide an uninterrupted service. The majority of our staff are now working remotely but are contactable through the usual email and mobile phone numbers, the details of which are listed on the Hartnell Taylor Cook website (click here).
If you have an enquiry regarding a property we manage, please contact the appropriate property / facilities manager (click here). In addition, you can contact our 24/7 helpdesk available on 0345 241528.
Alternatively, if you are uncertain who to contact then please either email Carrie Northam or call her on 07919 595150 between normal office hours of 9am to 5:30pm for help.
We will continue to monitor the situation closely, in the meantime, all of us at Hartnell Taylor Cook would like to wish you, your family and colleagues all the best in the coming weeks and look forward to a swift return to normal life.
Following the Government announcement on 31st October, we are pleased to advise that our colleagues continue to operate successfully, with the majority working from home, and we do not anticipate any impact to the service provided. We remain fully contactable on either mobile phone or email.
Alternatively, if you are uncertain who to contact then please call our main reception on 0117 923 9234 between normal office hours 9.00am to 5.30pm for help.
If you require further information on a particular property we are currently marketing, the details are set out on our website (click here).
If you have an enquiry regarding a property we manage, please contact the appropriate property/facilities manager (https://www.htc.uk.com/about-us/team/). In addition, you could contact our 24/7 helpdesk available on 0345 241 1528.
If you do experience a delay in contacting your chosen Hartnell Taylor Cook representative we thank you for your patience during the current situation.
Hartnell Taylor Cook
5th November 2020