Property Management

Property Management

We treat each property as if it were its own business and strongly believe good property management has a major beneficial effect on value.

Whether it’s protecting the value of an asset, reducing costs or identifying long-term investment opportunities our comprehensive property management services offer the best possible prospect for our clients. Both individually and collectively, we deliver a first class service by taking a detailed and integrated approach to property management, facilities management and accounting.

Our Property Management teams based in London and Bristol manage over £2.5 billion of property and collect over £85 million in rents and service charge annually for clients across the UK including retailers, institutional investors, property companies, corporations, central and local government organisations, family trusts and private individuals, many of which are long-standing instructions.

We maximise our clients’ revenue by maintaining accurate records at all times through daily reconciling and attention to detail. We utilise industry-leading packages such as Trace Solutions Tramps Estate Terrier and Accounting System, S2 Partnership’s RiskWise Building Compliance System and Elogbooks CAFAM Planned and Reactive Tracking system. Our 24/7 helpdesk can be tailored to your individual needs.

Clients receive a tailored management approach to their business, access to our highly skilled service charge practitioners who can support where complex disputes occur all the way through to marketing and promotional consultancy to advance the brand of the property.

Case studies

Enhancing MCA’s entire UK portfolio

Enhancing MCA’s entire UK portfolio

A full service, multi-disciplinary approach that has streamlined Maritime and Coastguard Agency’s entire UK property portfolio

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M&S: a full service offering since 1992

From a single management instruction to a multi-disciplinary service offering

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Managing The Savoy Estate, WC2

Delivering a management strategy that future proofs The Duchy of Lancaster estate for generations

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Lease regear leads to sale

Creating an attractive investment on prime Southampton Above Bar Street on behalf of a private client

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Repositioning a major City office

Enhancing the value of 24 Chiswell Street, EC1 efficiently and cost effectively through a collaborative, multi-disciplinary approach

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Capability Statement

For more detailed information on our Property Management service and who our experts are in Bristol and London please click on the relevant capability statement.

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Following the Government announcement on 31st October, we are pleased to advise that our colleagues continue to operate successfully, with the majority working from home, and we do not anticipate any impact to the service provided. We remain fully contactable on either mobile phone or email.

Alternatively, if you are uncertain who to contact then please call our main reception on 0117 923 9234 between normal office hours 9.00am to 5.30pm for help.

If you require further information on a particular property we are currently marketing, the details are set out on our website (click here).

If you have an enquiry regarding a property we manage, please contact the appropriate property/facilities manager ( In addition, you could contact our 24/7 helpdesk available on 0345 241 1528.

If you do experience a delay in contacting your chosen Hartnell Taylor Cook representative we thank you for your patience during the current situation.

Hartnell Taylor Cook
5th November 2020